FAQ's

WHERE ARE YOU LOCATED?

HOW LONG HAVE YOU BEEN IN BUSINESS?

SOMETHING POPPED AND MY KID MAY HAVE GOTTEN SOME IN THEIR MOUTH

Curious Minds Busy Bags only sells items that have been tested for safety for US sales. That means everything I sell has been tested and passed all US safety standards and are non-toxic. Of course we don't recommend eating these toys, if you happen to get some in your mouth it is non-toxic. If you are still worried and need the exact components send me a message and I can let you know what is in them.

WHAT ARE YOUR SHIPPING CHARGES?

Shipping charges are automatically calculated by item weight and location. Many of our items are lightweight, but I do have several that are over a pound each. You can get a shipping quote by visiting your shopping cart and entering in your location. We ship from Michigan, so the closer you are to us the cheaper the shipping will be. West coast customers: please note that your shipping will be over double the cost of those in neighboring states.....sorry that is how the USPS works!

HOW ABOUT RETURNS?

Returns are accepted on all orders. Please include your order number inside the package in order to process the return.
Returns are accepted on items still in NEW condition. New items will be given a full refund on the product price.
USED and DAMAGED items that are not in resellable condition are not eligible for a refund.
Outgoing shipping is not refundable since the shipping label was used and cannot be canceled.
Ship the items back to the address below:

HOW LONG DOES IT TAKE TO GET MY ORDER?

I usually ship within 3 days of when you placed your order. You will receive an email notification when your package ships which will include a tracking number. Usually packages arrive within 2-5 days. International buyers, I ship via United States Postal Service International First Class mail. Packages usually arrive in 2-2.5 weeks from shipment.

DO YOU SHIP INTERNATIONALLY?

Contact Me: